forum Is there any way to request a refund?
Started by @SLUSHEE_GUTZ group
tune

people_alt 64 followers

@SLUSHEE_GUTZ group

I was trying to cancel my premium plan and I accidentally clicked on a different plan, charging me an extra $9 with absolutely no confirmation or anything. A single click. Its a bit frustrating and i need the money.

@SLUSHEE_GUTZ group

Holy shit okay it happened again and it charged me $60 as j was trying to use the credit it gave me. I an panicking Andrew please help

@andrew health_and_safety flash_onAdmin

Hey there, a refund is no problem. You shouldn't have to pay for anything you're not using! I just issued a full refund for the extra charge today and went ahead and cancelled the plan you upgraded to so you don't be charged again. Your credit did apply correctly the second time you upgraded so there was no second charge, but feel free to reach out by email if there are any other issues!

@SLUSHEE_GUTZ group

I appreciate the kindness and understanding! You are truly a great person! Sorry for panicking again, I'm not the most rich person aha <3