forum People having trouble creating accounts/logging into their accounts??
Started by @Young-Dusty-the-Monarch-of-Dusteria group
tune

people_alt 43 followers

@Young-Dusty-the-Monarch-of-Dusteria group

Hello! I'm reporting this for a friend who is unable to contact the site himself. (His account seems to have disappeared but he doesn't remember deleting it…) He says that some of his friends have been trying to create accounts here, but they keep receiving error messages ('Error 500', I believe). He was able to replicate the problem by himself as well.
Apparently this may have been going on for a couple of weeks? I don't have any more info, so sorry if this is too vague, but I thought I'd put up a red flag just so people know what's up.
Thanks!

@Eldest-God-andrew health_and_safety flash_onAdmin

Thanks for letting me know. I took a look at recent errors and it looks like there's a bug where the site is showing an Error 500 instead of giving a proper error message, but almost all the recent errors have been from people trying to sign up with email addresses that are already in use. Your friend is welcome to email me at andrew (Our Supreme Lord and Overseer)@indentlabs.com and we can sort out why he can't sign up, or he might also try clicking the "Forgot lost password?" link and giving that a shot if he's had an account before.

I'll keep an eye on this, though. Errors 500s are no good, and I'll get that bug fixed that's showing a 500 instead of a proper error message. Thanks for the heads up.