Hi, at first I was trying to rename a folder but I couldn't find an option for it, so I decided to make a new one, move everything into that, and then delete the old one. Only… now I can't find the option to delete the old folder. Is there something really obvious I'm missing? 😅
Okay so you have to click on edit file and then on the top right of your screen your gonna see an icon that looks like piece of paper click on and select delete❤
I'm not talking about a document. I'm talking about a folder. There is no document icon when you're in a folder. :/
Ohhhh I'm sorry I read that when I was half asleep I guess I misunderstood you
I'll make this clearer soon; it exists, but you're absolutely right it's not really obvious! When you click on any folder and see the documents within it, you can click on the big folder icon at the top of the page near the folder name.
That'll open up a modal that lets you edit or delete the folder. :)
Thank you so much! I knew I had to be missing something. :)
I keep getting an error 500 when I try to delete the folder :/ At least I know where the button is now though!
Ah! It looks like there's a bug in deleting nested folders, but I'll get that sorted out and fixed in tonight's release. Thanks for letting me know!
Hey, andrew (Our Supreme Lord and Overseer)? It's still not working. I tried to delete a folder that I've had for a while now, but an error 500 shows up.
Hey @spacebluelily, would you mind letting me know the name of the folder(s) you're trying to delete that are erroring? I can't seem to replicate an error deleting it here, but I'd be more than happy to delete it for you (and use that folder to test what's causing the error to make sure it doesn't happen again)!
of course! itś called "the folder that will not allow me to delete :(" but without the quotations marks
@andrew (Our Supreme Lord and Overseer) I'm having the same issue right now, actually. I created a test folder called "blank" to see if deleting works, and I'm also getting an error 500. In addition I also have a new document that I'm also not able to delete? It's weird because I don't even remember creating it; it's the entirety of a discussion thread I used to be a part of but stopped following titled "Paste the last thing you copied". After I unfollowed the discussion, I went to my document page and it was just there. Nothing happens when I click any of the icons (so I can't delete it), and I can't edit it either. Maybe I hit "export to document" by accident?
If you can show me how to delete these, it'd be a huge help
Usually whenever I get error 500 I just leave that tab and my document is gone
Usually whenever I get error 500 I just leave that tab and my document is gone
I can't edit the document at all. None of the popups work. When I click on the icons, nothing happens
Hm that's interesting…. Would you be able to show a picture for a visual?
Hm that's interesting…. Would you be able to show a picture for a visual?
It just looks like this https://imgur.com/a/C400MTi
I'm still getting the 500 error as well. Renamed the folders "Undeleteable Folder 1" and "Undeleteable Folder 2", unnested them and moved them up to the main documents page.
Wow, who knew deleting folders would actually be so hard?!
That was a doozy of a bug to track down and fix, but its fix is going out in tonight's release. I also went ahead and deleted your Undeleteable Folder 1 & 2 for you. The bug that was preventing them from being deleted should be fixed going forward, so hopefully there shouldn't be any other issues! (But if there are, of course, I definitely do want to hear about them so I can get them fixed up ASAP!)
Thanks again for letting me know about these problems and, more importantly, for your patience while I fixed them!
Thank you for fixing them! Glad this is finally getting fixed. :D You're welcome!